About Us
PT ODG Nusantara Jaya is managed by PT ODG Indonesia, which has over three decades of experience in Indonesia. We are service and maintenance experts, with a focus on customer service and solving our customers’ technical issues. Our customers are Data Centers, Factories, Embassies, Smelters, Five Stars Hotel, High Rise Buildings, Shopping Malls, Hospitals and Mine Sites. We are here to inspect, install, maintain and retrofit your systems.
Protk was formed in 2020 out of a need in Jakarta for a professional skilled callout repair and business offering fire, air conditioning and electrical services.
Protk has technically skilled technicians with years or decades of experience available to come to your office or home to inspect your systems and make sure that they are working properly.
Protk commits to the implementation of the highest attainable standards of quality and customer service across all areas of the company. Our technicians follow standard operating procedures and use digital forms to carry out inspections to ensure high levels of quality, a culture of continuous improvement and consistency in our services.
For fire systems they will carry out an inspection to ensure that the systems will work in case of a fire. They are able to install smoke detectors to keep your family safe, install fire extinguishers and kitchen systems to be used in the case of an emergency as well as test, maintain and repair your existing sprinkler, hydrant and pump systems. Businesses get access to online reporting for insurance purposes as well as records of each of their assets and the service history as well as trends in performance.
New air conditioning systems can be installed and existing ones can be cleaned, inspected and repaired to ensure that they are working as they should be and keeping your home or office cold.
Electrical systems can be inspected to ensure that they are working properly and corrected to ensure they are safe for everyone in your home, office or workshop. Our technicians are also able to install electric vehicle charging units to allow you to monitor your vehicle using the latest technology.
Well Trained, Experienced Technicians
Protk technicians undergo extensive technical training and have access to the technical database of troubleshooting solutions. Working together with PT ODG Indonesia, the company can call on decades of experience of air conditioning installations and maintenance in industrial environments.
Service Vehicle
Protk technicians travel around Jakarta in a fully equipped service vehicle which has the equipment, tools and spare parts needed to service your air conditioning system.
24 Hour Call Center & Troubleshooting
Protk’s 24-hour fast-response customer service will listen effectively to better understand your air conditioning problems and then provide tips and help online to solve the issue, or in case of more complicated problems, customer service will connect you with experienced Protk technicians.
Technology
Protk technicians utilize digital tablets to record service data related to your assets and provide fast turnarounds on reporting. Protk provides an online customer portal for you to access all relevant reports.
Our Customers
